Industry Tested. Customer Approved.

We can sit here and talk ourselves up until the cows come home, but you don’t have to take our word for it. After nearly four decades in the business, you can bet on the fact that we have learned a thing or two, and our customers have taken notice. Read the reviews and see what our community has to say about Volkswagen of Rochester and how we interact with everyone that comes through our doors.

 

Customer Lobby
259 Reviews
4.9 out of 5 stars
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Lori D 08 Mar 2020
I was shopping for a new VW in the seacoast area, and Volkswagen of Rochester had a 2019 Golf I wanted to test drive. My experience ended up being so great that I returned to buy the vehicle in Rochester, even though there is a VW dealership closer to where I live. It was worth the extra drive to no...t feel pressured and not have to haggle on pricing. I believe I got a fair deal on a great new car, without any stress. Mark sold me the car and was very helpful! Show more
5 rate
Cars.com
Lori 08 Mar 2020
I was shopping for a new VW in the seacoast area, and Volkswagen of Rochester had a 2019 Golf I wanted to test drive. My experience ended up being so great that I returned to buy the vehicle in Rochester, even though there is a VW dealership closer to where I live. It was worth the extra drive to no...t feel pressured and not have to haggle on pricing. I believe I got a fair deal on a great new car, without any stress. Mark Leahy sold me the car and was very helpful! Show more
5 rate
DealerRater
Andreas 29 Feb 2020
I wanted to leave a review for my excellent car buying experience at Rochester VW. This is the third vehicle I purchased at this great dealership and every time it is a pleasure to do business with Rochester VW. The no pressure, no hassle, straight forward experience is highly appreciated. My sal...es consultant, Jimmy Breitmaier, is the most honest, caring and knowledgeable person I have met. He has superior knowledge of VW products, answers all questions with ease and simply is a great pleasure to deal with. I recommend anyone who is looking for an honest and easy car buying experience to give Rochester VW a try. You will not be disappointed. Additionally, I have been using their service department for nearly a decade. Everyone at Rochester VW cares about you and your car. They go out of their way to make sure you are completely satisfied during every visit to the dealership. Thank you very much again! Show more
5 rate
Cars.com
Andreas 29 Feb 2020
I wanted to leave a review for my excellent car buying experience at Rochester VW. This is the third vehicle I purchased at this great dealership and every time it is a pleasure to do business with Rochester VW. The no pressure, no hassle, straight forward experience is highly appreciated. My sal...es consultant, Jimmy Breitmaier, is the most honest, caring and knowledgeable person I have met. He has superior knowledge of VW products, answers all questions with ease and simply is a great pleasure to deal with. I recommend anyone who is looking for an honest and easy car buying experience to give Rochester VW a try. You will not be disappointed. Additionally, I have been using their service department for nearly a decade. Everyone at Rochester VW cares about you and your car. They go out of their way to make sure you are completely satisfied during every visit to the dealership. Thank you very much again! Show more
5 rate
DealerRater
DOROTHY MARKHAM 24 Feb 2020
My husband and I had the pleasure of working with Casey Beranger on the purchase of a 2013 Passat Diesel. We walked into the dealership, told Casey what we were looking for, and she was able to find the PERFECT car! Casey was knowledgeable about the vehicle, did not pressure us in any way, and has ...exceptional follow-up. She even delivered the car to our home! Casey you are the BEST and I would send all my family and friends to you and your dealership. Show more
5 rate
Google
Dottie 24 Feb 2020
My husband and I had the pleasure of working with Casey Beranger on the purchase of a 2013 Passat Diesel. We walked into the dealership, told Casey what we were looking for, and she was able to find the PERFECT car! Casey was knowledgeable about the vehicle, did not pressure us in any way, and has ...exceptional follow-up. She even delivered the car to our home! Casey you are the BEST and I would send all my family and friends to you and your dealership. Show more
5 rate
Cars.com
dottie 24 Feb 2020
My husband and I had the pleasure of working with Casey Beranger on the purchase of a 2013 Passat Diesel. We walked into the dealership, told Casey what we were looking for, and she was able to find the PERFECT car! Casey was knowledgeable about the vehicle, did not pressure us in any way, and has ...exceptional follow-up. She even delivered the car to our home! Casey you are the BEST and I would send all my family and friends to you and your dealership. Show more
5 rate
DealerRater
drbohemio 18 Feb 2020
Mark Leahy was very helpful and attentive. Purchased the car I was looking for at the right price. Thank you Mark and VW of Rochester.
5 rate
DealerRater
Matt Tobin 10 Feb 2020
I came here looking for a CPO 2017 GTI that I found on the dealership website. When I arrived, it turned out that the vehicle was in fact not intended to be CPO, but they honored the advertisement, and issued the CPO inspection and warranty anyway. My sales experience here was much lower pressure... than what I have experienced at other dealerships. My salesperson, Mark Leahy, was never pushy, letting me direct the conversation, and he was happy to search for any answers to questions that he did not already know the answer to. I will definitely consider coming back here for my next vehicle purchase. Show more
5 rate
Google
mattmccabe 04 Feb 2020
Jimmy and the entire VW of Rochester team are exceptional. Jimmy went the extra mile in helping after hours with the logistics of getting my new car to my home which is around an hour away. I highly recommend them for sales and service. Matt McCabe
5 rate
DealerRater
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